Office Process Improvement
Two Day Workshop
In this two day workshop teams apply quality and Lean practices to improve office processes at your site. Using value Stream Mapping teams construct and analyze Current State Maps and develop Future State Maps, leading to development of process improvement implementation plans. Participating teams are taken through six steps with emphasis on learning by doing at each step.
Business Case for for Office Process Improvement - Teams use a pre-selected process and write a compelling Business Case and SMART goals for improvement. Teams report-out.
Select Office value Stream and Mapping Team - Teams create a team charter and review team roles. Teams conduct a "Waste Walk" in the office.
Construct Current State Map - Teams value stream map the current state and report-out.
Analyze the Current
State Map - Teams analyze current state map
to determine value from waste. Teams identify improvement opportunities and
report-out
Develop Future State Map
- Teams create
a future state map that uses Lean tools (where applicable) to address issues
identified in the Business Case Statement.
Teams report-out.
Create Implementation
Plan - Teams develop an action plan for
improvement and present final report-out to staff management (for
agreement).
Instructor: John Potkalitski\y, WINOC Advisor
John Potkalitsky learned Lean by doing Lean and teaching Lean, at Eaton Corporation.
If you are interested in attending this workshop as an on-site program at your location please contact Bob Meyer at 330-725-4885 or at Progrms@WINOC.org
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