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WINOC Service to Government

Last Updated

February 2008

Some of

WINOC's Government 

Clients

Ashtabula County

Educational Service Centers

Mahoning

Medina

Stark

MR/DDs

Cuyahoga

Summit [See right panel.]

Tuscarawas

Muskingum Watershed Conservancy District

Ohio Department of Development

Ohio Department of Education

East Region

Far East Region

North Central Region

Ohio Department of Transportation:

Lima Bowling

Green

Ashland

Ravenna

Jacksontown

Delaware

Sidney

Lebanon

Chillicothe

New Philly

Highway Operations

Business Management

Planning/ Production

 

For more information on WINOC's clients and their improvement initiatives, please contact our offices or email AdvServ@WINOC.org

WINOC has a long history of working with Government Agencies. Since the 1980's WINOC has operated the Northeast Ohio Center for Labor Management Cooperation with funding from the Ohio Department of Development (ODOD) Ohio Labor Management Cooperation Program (OLMCP). Since the mid-1990's WINOC has been working with  Ohio Department of Transportation (ODOT) Districts and Divisions on the Baldrige Assessment component of QStP (Quality Services through Partnership) strategic initiative.

Since the late-1990's WINOC's work with school districts has spread to Ohio Department of Education (ODE) Regions, Educational Service Centers (ESC's) and County Boards of MR/DD (Mental Retardation and Developmental Disabilities).

Our services to government agencies have included the following:

Baldrige Assessment

Baldrige Criteria Services

Education and Training

Labor-Management Cooperation

Leadership Development

Program Evaluation

Strategic Improvement Planning

Total Quality Management

 

Baldrige Assessments

Key to WINOC's Strategic Planning model and WINOC's Total Quality Management approach is assessment. WINOC has extensive assessment experience.

A number of WINOC experts have comprehensive Baldrige assessment experience, haven served as Baldrige examiners at the national and state level. WINOC has developed its own interviewing-based Baldrige assessment approach that does not require an Application and is very short-cycle compared to the Baldrige/OAE approach.

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Baldrige Criteria Services

WINOC's Baldrige related services include comprehensive on-site Baldrige assessments, Ohio Award for Excellence Application support, Baldrige/OAE feedback action planning facilitation and Baldrige training.

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Education and Training

WINOC has a number of Education and Training offerings to support our work with government agencies, from quality tools training to management training/leadership training. Click here for details.

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Labor-Management Cooperation

WINOC operates the Northeast Ohio Center for Labor Management Cooperation (NEOLMC) as part of the Ohio department of Development's Ohio (ODOD) Labor Management Cooperation Program (OLMCP) Please visit the Center at www.neoclmc.winoc.org

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Leadership Development

WINOC has worked with clients in the area of leadership development in a number of respects. We work with leaders on visioning and goal setting.. Our labor management work emphasized cooperation of agency and union leaders. We have a long history of providing team leader, supervisor, manager and leadership training. We work with company executives as coaches, as many of WINOC's Advisors have themselves been top company executives.

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Program Evaluation

WINOC's provides standard's based Program Evaluation services. In WINOC's approach Program Evaluation means answering three questions. Will the program/initiative succeed? Is the program/initiative succeeding? Did the program/initiative succeed?

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Strategic Improvement Planning

WINOC has integrated Strategic Planning and Operational Planning into a "Strategic Improvement Planning" model.

WINOC can take an Agency's leadership team through this model in a series of three planning workshops resulting in goal setting over a three-year planning horizon. This methodology is proven with many WINOC clients across business, education and government sectors.

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Total Quality Management

WINOC's TQM approach with government agencies involves working with them to continually improve at the three levels of organizational performance: the work level where value is created and problems solved, the process level where created value is delivered to customers and the strategic level where organizing, planning, deciding, strategizing, managing, etc. happen.

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Please contact WINOC for information about WINOC Services to Government..

 

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Case Study

Services to County of Summit Board of MR/DD

(CSBMR/DD)

 

- Change Management Training

- "Managers in the Middle" Training

- Leadership Visioning

- Leadership Coaching

- Strategic Quality Planning

- Strategic Improvement Planning

- Facilitator Training

- Team Oriented Problem Solving (TOPS)

- Core Values Deployment

- Balanced Scorecard

- Stakeholder Surveying

- Survey Analysis

- Program Evaluation

- Committee Facilitation

- Decision-Making Styles Training

- Baldrige Support

- Total Quality Management

 

 

 

 

 

 

Contact WINOC

WINOC - Work in Northeast Ohio Council

445 West Liberty Street, Suite 225

Medina, Ohio 44256

Tel. 330.725.4885

Fax. 330.721.2933

www.winoc.org

 

Or email our staff at AdvServ@winoc.org